Canon Camcorder Repair specializing in the XL1 and most Canon models.

Canon Camcorder Repair
Professional DM XL1 Repair Service
Repair Information and Common Errors
     















 

 

 

How much, and how fast can you do it?

That is the question, isn't it? Go ahead, make some phone calls, see how long it takes other places to repair your unit. Then ask them how much.

We post our labor rates here, so the only question would be the cost of parts. Once your unit is on the bench, we'll be able to determine just that, and contact you via e-mail with all of the costs involved, and how long your unit's stay with us, will be.

We do all we can to make the repair process both painless, and reasonable.

Do you also work on the XL1s?

Of course!

My Canon XL1 eats tapes, how much to fix?

Your XL1 or XL1s will need to have general maintenance performed, with the replacing of common wear parts in the mechanics. Parts average $75.00, with major labor.

My Canon XL1 won't rewind, how much to fix?

Same as above.

My Canon XL1 drops time code, and has pixelation. How much to fix?

There are three causes for this problem. Most common is the excessive buildup of tape contaminants on the bottom of the video heads (drum), which does not allow the tape to contact the heads properly. A professional cleaning will take care of this problem.

The second common cause (XL1A only) happens when the camera takes a moderate to severe impact. In this case, the mounting assembly for the drum breaks, and allows the drum to fall out of position, producing the symptoms above. The drum base assembly will have to be replaced, and the tape path will have to be realigned. Expect to pay major labor. The drum base costs less than $20.00.

Finally, the heads themselves are defective. Expect to pay to major labor, and the cost of the video heads.

What's your turn-a-round time?

Most Canon XL1's are in and out within one to two weeks, faster if needed.

What's your warranty?

All repairs are warranted for six-months, both parts and labor.

How much do you charge for return shipping?

We charge cost, plus $1.50 for packing supplies. If you've an account you'd like to use, we'd be happy to oblige.

Do I have to send in the lens in also?

No, there is no need to send the lens, power supply, EVF, or microphone, unless they too have a problem. Be sure to cap off the lens opening, or cover it with dark tape.

What do I do next?

If you would like to use our services, simply click here, or click the shipping tab on the Navigation bar, to continue.

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Labor Rates - Canon XL1 Camcorders
DM-XL1 - Professional Cleaning

$60.00
DM-XL1 Repair - (Minor)
$120.00
DM-XL1 Repair - (Intermediate)
$180.00
DM-XL1 Repair - (Major)
$250.00+

Labor Rates Exclude Parts. All Repairs Include Cleaning, Lubrication, and a 6 Month Warranty.

 
 


Canon Camcorder Repair XL1 Specialists

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