How
much, and how fast can you do it?
That
is the question, isn't it? Go ahead, make some phone calls, see how long it takes other places
to repair your unit. Then ask them how much.
We
post our labor rates here, so the only
question would be the cost of parts.
Once your unit is on the bench, we'll
be able to determine just that, and contact you via e-mail
with all of the costs involved, and how long your unit's stay
with us, will be.
We do all we can to make the
repair process both painless, and reasonable.
Do you also work
on the XL1s?
Of course!
My Canon XL1 eats
tapes, how much to fix?
Your XL1 or XL1s will need
to have general maintenance performed, with the replacing
of common wear parts in the mechanics. Parts average $75.00,
with major labor.
My Canon XL1 won't rewind, how much
to fix?
Same as above.
My Canon XL1 drops time code, and
has pixelation. How much to fix?
There are three causes for
this problem. Most common is the excessive buildup of tape
contaminants on the bottom of the video heads (drum), which
does not allow the tape to contact the heads properly. A professional
cleaning will take care of this problem.
The second common cause (XL1A
only) happens when the camera takes a moderate to severe impact.
In this case, the mounting assembly for the drum breaks, and
allows the drum to fall out of position, producing the symptoms
above. The drum base assembly will have to be replaced, and
the tape path will have to be realigned. Expect to pay major
labor. The drum base costs less than $20.00.
Finally, the heads themselves
are defective. Expect to pay to major labor, and the cost
of the video heads.
What's your turn-a-round time?
Most Canon XL1's are in and out
within one to two weeks, faster if needed.
What's your warranty?
All repairs are warranted for six-months,
both parts and labor.
How
much do you charge for return shipping?
We charge cost, plus $1.50
for packing supplies. If you've an account you'd like to use,
we'd be happy to oblige.
Do I have to send
in the lens in also?
No, there is no need to send
the lens, power supply, EVF, or microphone, unless they too
have a problem. Be sure to cap off the lens opening, or cover
it with dark tape.
What
do I do next?
If
you would like to use our services, simply click here,
or click the shipping tab on the Navigation bar, to continue.
^ Top
Labor
Rates - Canon XL1 Camcorders
|
|
DM-XL1
- Professional Cleaning
|
$60.00 |
DM-XL1
Repair - (Minor)
|
$120.00
|
DM-XL1
Repair - (Intermediate)
|
$180.00
|
DM-XL1
Repair - (Major)
|
$250.00+
|
|
Labor Rates Exclude Parts. All Repairs
Include Cleaning, Lubrication, and a 6 Month Warranty.
|
|
|
