Home >Services > Consumer > Camcorder > Sony

Our technicians at AV Repair have over 35 combined years of experience in repairing Sony camcorders. With quality service and extraordinary workmanship guarantees, you'll get more usage out of your camcorder, and hang on to more of your hard earned money.

You can find our labor rates here, so the only question would be the cost of parts. Once your unit is on the bench, we'll be able to determine just that, and contact you via e-mail with all of the costs involved, and how long your unit's stay with us, will be.

We do all we can to make the repair process both painless, and reasonable.

---

How much do you charge for estimates? 
How much do you charge for return shipping? 
What do I do next? 
What are your Labor Rates?

---

C:31:10  ^ Top
C:32:10 Tape loading failure. Unit cannot complete the load cycle. A mechanical malfunction, with either a bent lever, guide, or stripped gear. In other cases, the entire mechanical assembly needs to be replaced. Labor is intermediate to major, and parts typically come in around $65 or less. However, if the entire mechanical assembly needs to be replaced, the cost of parts can be $90 or much higher (model dependant)

C:31:20 Take-up reel side tape slacking when unloading.  ^ Top
C:32:20 " " C:31:21 Supply reel side tape slacking when unloading.. C:32:21 " " C:31:22 Take-up reel fault C:32:22 " " C:31:23 Supply reel fault C:32:23 " " Almost always mechanical fault. The reel tables and/ or idler are suspect, as well as the mechanics surrounding them. Could be defective reel sensor(s) Labor is Intermediate to major labor. Parts typically fall into the $30.00- $65.00 range. In other cases, the entire mechanical assembly may need to be replaced. If so, the cost of parts can be $90 or higher (model dependant).

C:32:30 Capstan fault  ^ Top
Most of the time the capstan motor is defective, and needs to be replaced. Other times, cold solder was to blame for this error. Labor is intermediate to major, and the capstan motor typically costs between $65-95. In other cases, the entire mechanical assembly may need to be replaced. If so, the cost of parts can be $90 or higher (model dependant).

C:31:40 Drum fault  ^ Top
C:32:40 " " Majority of the time, the drum is defective and needs to be replaced. Typically major labor, plus the cost of the drum. The drum (or heads) typically cost between $60 - $90, though there are models that are quite a bit higher in cost. In rare instances a defective tape was Inadvertently inserted and left a residue on the tape path that would not allow the drum to turn, causing the above error.

Intermittent Sound in Playback (Mini-DV)  ^ Top
More than likely, your unit will need to have general maintenance performed, with the replacement of common wear, or common failure, parts in the mechanics. Labor is typically intermediate to major, with parts typically coming in between $90-$125. (model dependant)

Intermittent Blocky Playback (Digital 8)   ^ Top
Very common problem due to 'cold solder' or loose connections. Re-flowing the affected area alleviates the problem from reoccurring. Labor is typically intermediate to major. This problem can also be caused by dirty heads. Use of a quality head cleaning tape is recommended. Be sure to follow the directions carefully, and don't use a Maxell, TDK or some other cheap head cleaner. Best to purchase a Sony, JVC, or Panasonic head cleaner. These can be found online for around $20.

No Picture in Camera mode (All models)  ^ Top
This problem is typically due to either cold solder or the lens will have to be rebuilt. Expect to pay intermediate to major labor for this type of problem. Cost of parts is typically nominal, unless the lens has to be replaced. Other times, the CCD imager is defective. This is the device that 'sees', directly behind the lens. Labor is typically intermediate and the CCD imager typically costs between $45 - $75.00, and sometimes quite higher. (model dependant).

Tape Stuck.  ^ Top
Often, this problem can be attributed to a bad or defective tape. If not, then this symptom can most likely be attributed to a mechanical defect of some type. Without knowing the model and the circumstances surrounding the problem, the repair cost can be varied. In this case, it's best to send us an email and tell us all you can about the make, model and all you can about the problem. With that information, we can at least get you in ballpark.

Washed Out Picture in Camera Mode ^ Top
This is the device that 'sees', directly behind the lens. Labor is typically intermediate and the CCD imager typically costs between $45 - $75.00, and sometimes quite higher. (model dependant).

Weird Streaked Picture in Camera Mode ^ Top
This is the device that 'sees', directly behind the lens. Labor is typically intermediate and the CCD imager typically costs between $45 - $75.00, and sometimes quite higher. (model dependant).

How much do you charge for estimates?  ^ Top
$30.00. A modest sum, wouldn't you agree? The estimate fee is applied to the cost of repair. That's fair, isn't it?

How much do you charge for return shipping?  ^ Top
We generally use UPS to do all of our shipping. On average, return shipping with insurance costs $11.50.  We only tack on a buck for the new box, bubble bag, and packing material. For the heavier, more expensive cameras, return shipping costs do increase, depending upon both their weight, and value. If you'd prefer to use your UPS account number when shipping, simply let us know... Once your contacted with the estimate, simply let us know what method of UPS return shipping you would prefer. If there is no preference mentioned, we automatically ship regular UPS GROUND, insured for value.

What do I do next?  ^ Top
If you would like to use our services, simply click here, or click the Request Service navigation link above, to continue.

Labor Rates  ^ Top
Analog Digital       Camcorder Cleaning $50.00 $60.00                 Camcorder Repair - (Minor) $90.00 $120.00                 Camcorder Repair - (Intermediate) $120.00 $150.00                 Camcorder Repair - (Major) $150.00 /up $180.00 /up     Labor Rates Exclude Parts. All Camcorder Repairs Include Cleaning, Lubrication, and a six month warranty. ONE YEAR WARRANTY available if optional repairs are approved - Simply inquire.

Sony Camcorder Repair and Digital Camcorder Repair