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Our technicians at AV Repair have years of experience in repairing Sony camcorders. With quality service and workmanship guarantees, you'll get more usage out of your camcorder.

You can find our labor rates here, so the only question would be the cost of parts. Once your unit is on the bench, we'll be able to determine just that, and contact you via e-mail with all of the costs involved, and how long your unit's stay with us, will be.

We do all we can to make the repair process both painless, and reasonable.

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How much do you charge for estimates? 
How much do you charge for return shipping? 
What do I do next? 
What are your Labor Rates?

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C:31:10  ^ Top
C:32:10 Tape loading failure. Unit cannot complete the load cycle. More than likely there is a mechanical malfunction, with either a bent lever, or guide, or a stripped gear. It's also possible that the mode select switch is defective. Labor is intermediate to major, and parts average typically fall in at $20- $65.00.

C:31:20 Take-up reel side tape slacking when unloading.  ^ Top
C:32:20 " " C:31:21 Supply reel side tape slacking when unloading.. C:32:21 " " C:31:22 Take-up reel fault C:32:22 " " C:31:23 Supply reel fault C:32:23 " " Generally a mechanical fault. The reel tables and/ or idler are suspect, as well as the mechanics surrounding them. It's also possible that the reel sensor themselves are at fault. Intermediate to major labor. Parts typically fall into the $30.00- $65.00 range.

C:32:30 Capstan fault  ^ Top
Most of the time the capstan motor is defective, and needs to be replaced. Other times, cold solder was to blame for this error. Labor is intermediate to major.

C:31:40 Drum fault  ^ Top
C:32:40 " " Majority of the time, the drum is defective and needs to be replaced. On a couple of models, there are modifications to be performed to alleviate this error code. Intermediate to major labor.

Intermittent Sound in Playback (Mini-DV)  ^ Top
More than likely, you unit will need to have general maintenance performed, with the replacing of common wear parts in the mechanics. Labor is typically intermediate to major, with parts ranging from $35.00 on up.

Intermittent Blocky Playback (Digital 8)   ^ Top
Very common problem due to 'cold solder'. Re-flowing the affected area alleviates the problem from evey reoccurring. Labor is intermediate to major.

No Picture in Camera mode (All models)  ^ Top
This problem is typically one or two things. Many times there are bad electrical connections causing this problem. Expect to pay minor to intermediate labor for this type of problem. Other times, the CCD imager is defective. This is the device that 'sees', directly behind the lens. Labor is typically intermediate, and the CCD imager can range in cost from $35- $75.00.

Tape Stuck.  ^ Top
Nine times out of ten, the tape that was inserted has some form of debris on it, i.e.: liquid or dried liquid of some type. All others can most likely be attributed to a mechanical defect of some type.

Washed Out Picture in Camera Mode ^ Top
Defective CCD imager. This is the device that 'sees', directly behind the lens. Labor is typically intermediate, and the CCD imager can range in cost from $35- $75.00.

Weird Streaked Picture in Camera Mode ^ Top
Defective CCD imager. This is the device that 'sees', directly behind the lens. Labor is typically intermediate, and the CCD imager can range in cost from $35- $75.00.

How much do you charge for estimates?  ^ Top
$30.00. A modest sum, wouldn't you agree? The estimate fee is applied to the cost of repair. That's fair, isn't it?

How much do you charge for return shipping?  ^ Top
Negotiated cut rates with UPS have resulted in typical GROUND shipping charges of $10.00. Second day air shipping (BLUE) averages $40.00, and next day air shipping (RED) averages of $70.00. Every repaired camcorder is insured for value, and we only tack on $1.50 for packing supplies. Once your contacted with the estimate, simply let us know what method of UPS return shipping you would prefer. If there is no preference mentioned, we automatically ship regular UPS GROUND, insured for value. If you'd prefer to use a different shipping carrier, or if you'd like us to use your account number when shipping, simply let us know..

What do I do next?  ^ Top
If you would like to use our services, simply click here, or click the Request Service, to continue.

Labor Rates  ^ Top
Analog Digital       Camcorder Cleaning $40.00 $60.00                 Camcorder Repair - (Minor) $60.00 $90.00                 Camcorder Repair - (Intermediate) $90.00 $120.00                 Camcorder Repair - (Major) $120.00+ $150.00+     Labor Rates Exclude Parts. All Camcorder Repairs Include Cleaning, Lubrication, and a 6 Month Warranty

Sony Camcorder Repair and Digital Camcorder Repair