So, you need to get your Sony camcorder repaired, but you're not sure where to send it. Can't blame you really - these days, you just don't know who or what you're dealing with.
Let me put your mind at ease: I've personally been doing this for well over 35 years. That puts many of you in diapers when I first started working on these things! I got my start repairing tube TV's, the first VCR's, the first aftermarket Car Stereos, boom boxes, receivers, amplifiers, the first CD Players, the first DVD players, all the while keeping up with technology and attending the latest factory training seminars. Of course, working at the Panasonic Factory repair service center (MESCO) during my 20's sure helped to round me out. I can go on, but suffice it to say that I've been there, done that!
So, we've got Experience out of the way. What's next? Credibility? OK, lets deal with that. First, head over to our Testimonials page, where you'll find dozens upon dozens of REAL clients that have left their unsolicited comments - and they let us share their name and location - with their permission, of course. If you really wanted to - you could contact just about each and every one to verify their comments, and their satisfaction with our repair service. Next, check us out on the Better Business Bureau. No Complaints or any Cases there - got that covered.
How about how fast can you fix it, and how long is your warranty? Your unit is on the bench within 2-3 business days, many times even less. Once we find the problems and the cost of repair, we'll send you an email or call you with all the pertinent details so you can make an informed decision.
Our Warranty: It's the absolute best in the business! We guarantee our work for Six (6) Months - both parts and labor. Certain Sony Camcorder Models may qualify for our exclusive, and unheard of, TWO (2) YEAR Guarantee on the work that we perform. All recommended repairs must be performed for this warranty to kick in. and some exclusions apply - simply inquire.
Another thing that sets us apart is our customer service. When you call, you get a real person, that can speak and enunciate clearly - and you'll be talking to a real technician! Not a counter person, or someone who has a tid bit of knowledge - but a real technician, someone who will probably be working on your sony camcorder repair!
So - have we convinced you that this IS the place to send your Sony camcorder for repair? It's easy to remember our name: AV Repair, and we're located in sunny Florida.
To send your Sony camcorder into us for repair, Just click the 'Request Service' link at the top, left of this page, or click HERE, and you'll be directed to a short Contact form that you can fill out and then print to enclose along with your camcorder.
Of course, you can also send us an email, along with the make and model of your camcorder, along with the problems you're experiencing and we'll get right back to you with an approx. cost.
The one thing we are concerned about is the packing of your Sony camcorder. There should be a minimum of 2" of packing around all 6 sides and the sides of the box. 4" is best. When you shake the box, there should be absolutely no movement. If there is, add more filling - the box should be over-stuffed.
We do all we can to make the repair process
as painless as possible
