Sony Camcorder Repair

Our technicians at AV Repair have years of experience in repairing Sony camcorders. With quality service and workmanship guarantees, you'll get more usage out of your camcorder.

You can find our labor rates here, so the only question would be the cost of parts. Once your unit is on the bench, we'll be able to determine just that, and contact you via e-mail with all of the costs involved, and how long your unit's stay with us, will be.

We do all we can to make the repair process both painless, and reasonable.

Here are some common Sony Error codes:

C:31:10
C:32:10 Tape loading failure. Unit cannot complete the load cycle.

More than likely there is a mechanical malfunction, with either a bent lever, or guide, or a stripped gear. It's also possible that the mode select switch is defective. Labor is intermediate to major, and parts average typically fall in at $20- $65.00.

C:31:20 Take-up reel side tape slacking when unloading.
C:32:20 " "
C:31:21 Supply reel side tape slacking when unloading.
C:32:21 " "
C:31:22 Take-up reel fault
C:32:22 " "
C:31:23 Supply reel fault
C:32:23 " "

Generally a mechanical fault. The reel tables and/ or idler are suspect, as well as the mechanics surrounding them. It's also possible that the reel sensor themselves are at fault. Intermediate to major labor. Parts typically fall into the $30.00- $65.00 range.

C:32:30 Capstan fault

Most of the time the capstan motor is defective, and needs to be replaced. Other times, cold solder was to blame for this error. Labor is intermediate to major.

C:31:40 Drum fault
C:32:40 " "

Majority of the time, the drum is defective and needs to be replaced. On a couple of models, there are modifications to be performed to alleviate this error code. Intermediate to major labor.

Intermittent Sound in Playback (Mini-DV)

More than likely, you unit will need to have general maintenance performed, with the replacing of common wear parts in the mechanics. Labor is typically intermediate to major, with parts ranging from $35.00 on up.

Intermittent Blocky Playback (Digital 8)

Very common problem due to 'cold solder'. Re-flowing the affected area alleviates the problem from every reoccurring. Labor is intermediate to major.

No Picture in Camera mode (All models)

This problem is typically one or two things. Many times there are bad electrical connections causing this problem. Expect to pay minor to intermediate labor for this type of problem.

Other times, the CCD imager is defective. This is the device that 'sees', directly behind the lens. Labor is typically intermediate, and the CCD imager can range in cost from $35- $75.00.

Tape Stuck.

Nine times out of ten, the tape that was inserted has some form of debris on it, i.e.: liquid or dried liquid of some type. All others can most likely be attributed to a mechanical defect of some type.

Washed Out Picture in Camera Mode

Defective CCD imager. This is the device that 'sees', directly behind the lens. Labor is typically intermediate, and the CCD imager can range in cost from $35- $75.00.

Weird Streaked Picture in Camera Mode

Defective CCD imager. This is the device that 'sees', directly behind the lens. Labor is typically intermediate, and the CCD imager can range in cost from $35- $75.00.

How much do you charge for estimates?

$30.00. A modest sum, wouldn't you agree? The estimate fee is applied to the cost of repair. That's fair, isn't it?

How much do you charge for return shipping?

We only charge cost, plus $1.50 tacked on for packing supplies. Typical return shipping charges are $11.50.

If you'd prefer to use a different shipping carrier, or if you'd like us to use your account number when shipping, simply let us know...

What do I do next?

If you would like to use our services, simply click here, or click the shipping tab on the Navigation bar, to continue.

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Sony Camcorder Repair and Digital Camcorder Repair