Testimonials

“The DCR-PC100 works great. I'm completely satisfied and very happy with your work. If you ever need to use me as a reference, let me know. I'm happy that I saved over $300 by having you repair the camera. Thanks!”

— Brad McGuireCookeville, TN

“I can't begin to tell you what a pleasure it has been to do business with you. In this day and age of doing Internet business, one never knows what they will find. I have been very fortunate to find you as you are not only a very competent service technician, but honest as well. Truly a rare combination. I... look forward to doing business with you again. I will be sure to let anyone in my area that is in need of your services to contact you right away.”

— Roger GarrettSparta, NJ

“Cameron, I received my repaired camcorder and have used it a couple of times since for at least 5 hours of taping and an additional 5 hours relating to editing. I am very pleased with the repair of the LCD display and the replacement of the worn pinch roller which was something you turned up during inspection. The camcorder is working flawlessly. Thanks for the no nonsense process of quoting, inspection and repair. It was worth it.”

— Jean DesrosiersWorcester, MA

“Cameron, you raised this video camera from the dead! Perfection is an exemplary trait and you possess this fine quality. Your repair thrilled my nephew beyond words and made me a believer in your skilled art of restoration.”

— Michael MihalakelisAstoria, NY

“Dear Cameron, I am the first guy whom you have sent a bill for $350 who is HAPPY! That is great news that you can fix it as we love that camera (Sony Micro-MV MSRP $1200.00) and use it to chart my daughter growing up. I have (previously) sent it to Sony but their estimate was twice what I paid for the camera! Thanks again, Yours Sincerely,”

— Jonathan YarwoodBradenton, FL

“I just got my camera back and ... I want to say thank you for the super job you did on my Mavica. It is working great, and was back just in time for the upcoming holidays. I'm so very happy! At first I was wondering where to send the camera then I found your web site and like you said "why take the chance and have less skilled technicians try to repair...". I really appreciated your honesty and I'm so glad you are as professional and reliable as your prior customers have said. I will keep your service in mind for any further repairs. It has truly been a pleasure.”

— Annette CollazoBrooklyn, NY

“I just wanted to send you a note letting you know that here at Ramey Job Corps we are very impressed by the quality of the repair job that you did on the Mavica FD91 that I sent a couple of months ago. It is working great, it can't get any better. Thanks Again”

— Xavier F. GonzálezAguadilla, Puerto Rico

“Thank you so much for the quick repair of my camera. I couldn't believe that it was already arriving back when it came today. I appreciate a company that states out front what their service will entail and how much it will cost and then holds to that. Very honest and admirable.”

— Sheri MayrbergerAttica, MI

“Hi Cameron- received in excellent condition, and it works perfectly...Thanks again for the prompt and excellent service! I'll be sure to recommend you to any friends I have who may be in need of repair. Regards,”

— Mike MomeneeValicro, FL

“Hi, Cameron, I just want to thank you for the amazing job you did fixing my camcorder. After the negative experience I had had with another repair company (in which more problems were created than solved, the camera was out for over six weeks with no communication as to why, the serial number was removed, and so forth), I was hesitant to send it in. Not only did you fix the problem with the poor picture quality, but you also repaired the audio, the door, and I know not what else. I am delighted, as this camera is no longer made and nothing on the market compares to it. I had your quote within four days of having mailed you the unit; your price was more than fair; your turnaround time (at Christmas, even!) was super fast; and your work was excellent. I will recommend you to everybody I know who needs AV repairs. Please feel free to use this letter if you wish. I love you guys! Thanks so much. Sincerely,”

— Debbie MorganRockwall, TX

“...Cameron, Just received my Camera and it is working like new! Thanks for the great service. Anytime I need this type of repair in the future you will be my first contact and my recommendation to any that ask. Best regards.”

— James MorrisPleasanton, CA

“I just wanted to say how surprising; yet nice, it was to receive a reply from a real person.  Everywhere else I emailed my problem to sent me a generic reply basically telling me what the cost would be just to have them look at my camcorder and the address where I could mail it to.  So I really appreciate your response and it did fix my problem...  Thank you so much, I thought I was going to miss out on being able to get my little girl crawling for the first time on tape but I am going to be able to record it now!!!  Thank you again!”

— Angela LindseyElm Grove, LA

“Hi Cameron, You just repaired my Sony VX2000 camera. I received it a couple of days ago, loaded a nice, new *white* Sony professional HD 63 minute tape in it and did a bunch of testing. The camera works perfectly! I really appreciate the quick, friendly service and the good advice on tapes. You're my go-to place for camera service and I'll be sure to recommend you to anyone else who needs similar help. Thanks much!”

— Thompson ,WilliamRochester, NY

“Hello, I had my Sony PD170 's heads replaced a while ago. I just wanted to tell you that your repair department did a wonderful job. I had so many problems with other repair places before and I wanted to just let you know how much I appreciate your companies' honesty and quality of service. In today's world, it's hard to know who to trust. I took a chance with my equipment and was not disappointed with your company. Thank you”

— Lisa RobinsonCrystal Clear Video Productions - Bethlehem, PA

“...Just wanted to say Thank You for an excellent job you guys did on my camera. I really do appreciate that, especially the timely response to my inquiry and the quality of job-  excellence- and I'll make sure to send lots of business your way. Thank you so much again...”

— Art PetrosianSky Angel Productions - Naples, FL

“Hi Cameron, THANK YOU for fixing my camera! It works perfectly, and I'm delighted to have it back in good shape. Thanks so much for your speedy repair work, very reasonable cost, and excellent customer service. It's a pleasure to deal with such a professional business.”

— Kelly AndersonHamilton, MT

“Cameron, I was very surprised and very pleased with what you did for me and I must say after the days leading up to the holiday, it was a great surprise. Thank you so very much for all that you did to make me one very satisfied customer. I will make sure to refer all my friends and family to your location for any and all repairs. You really did make the holidays improved. Thank you.”

— Tina BennettGreat Falls, MT

“THANK YOU, THANK YOU! I received my camera today, it works great. Perfect timing, I leave tomorrow. I want you all to know I appreciate your work, you have made me a very happy customer. I will be using you again if I ever need to, I will also recommend you. Thank you so, so much. :)”

— Alicia MaceEugene, OR

“Cameron, Thank you so much for getting my HDR-SR7 back to me so quickly. I will be using you in the future for any of my camera repairs. I was so happy to get it back. That very week my 4 year old had her first Christmas pageant and I had written off filming that, but you came through. I would have been happy just getting it back in time for Christmas. Everything works flawlessly and your honesty on what was and was not wrong is well appreciated. Thanks again.”

— Michael MoorePompano Beach, FL

“I would like to thank you for repairing my camcorder the right way. I was a little apprehensive at first because of your location - Old Town, Florida, never heard of the place, but I believe it was the voice on the other side phone; the person sound warm and the individual did not try to hurry me off the phone; but explained some of the common problems and issues of my camcorder. The turn around period was lightning fast, from the time you guys received my camcorder, it took five days, and my camcorder was back in my hands. From now own, I will use your service for all my video needs. May be one day I will visit your fair city. Thanks a million.”

— Ludrick CooperLake City, SC

“Cameron, Just a follow up note of thanks! The camera is working like a champ! I really thought through purchasing a new one, for the cost of repairs or getting my Sony repaired by you. I am so thrilled that I made the choice to go with the repair. Thanks so much for your 'rapid response' to my plea to have it back by Christmas. It makes such a difference when parents are aging. Feel free to use this in your testimonials! Thanks again, and Happy New Year!”

— Jan SpohnBulter, PA

“Hello Cameron! Many thanks again for getting the camera to Eddie on Saturday. Eddie says the GL-1 you worked on is working perfectly, so thank you for doing what the factory failed to do on multiple trips and billings. Warmest regards friend – Big Mark”

— Mark ZeppVail, AZ

“Hi Cameron… received the unit (DVX100a) this morning and it appears to be in great shape (not news to you – right?) Thanks for the quick turnaround and we will be assessing the repairs / maintenance here at Spectrum Films for our DSR 500 and 570 units. Again thanks for the savings and talk to you soon!”

— Jeff GreenJacksonville, FL

“Cameron, Thank you for standing behind your work. So little integrity in this world anymore it seems. Quite refreshing to do business with someone like yourself. Kudos to you! I look forward to the unit’s arrival and getting to use it. Thank you! Most important to me, even more than the repair itself, is that you're an honorable guy, standing behind your work and taking care of issues. I'm glad I found you and I'm pretty sure this won't be the last time I use your services... Gratefully,”

— John JeffcoatColumbia, SC